Privacy Policy

Last Updated: 12-6-23

At Ash & Elm Massage, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: When you book a massage session through our website, we may collect personal information such as your name, email address, phone number, and payment details.
Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior.
Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our website's functionality and tailor our services to your preferences.

2. How We Use Your Information

Provide Services: We use your personal information to book and manage your massage sessions and communicate with you about your appointments.
Improve Website: We analyze automatically collected information to improve the functionality and content of our website, enhance user experience, and optimize our marketing efforts.
Marketing: With your consent, we may use your contact information to send you promotional emails or newsletters about our services and special offers. You can opt-out of these communications at any time.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
Legal Compliance: We may disclose your information when required by law or in response to a lawful request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Security

We implement a variety of security measures to protect the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

Access, Correct, or Delete Your Information: You may request access to your personal information, correct any inaccuracies, or request deletion by contacting us at [contact@ashandelmmassage.com].
Opt-Out: You can opt-out of receiving promotional emails by following the instructions provided in each email or contacting us directly.